Questions
Seventeen questions, answered with what we could actually read
The questions readers ask, in five groups: how this site works, the currency and the payments, the offers and the wagering, the licences and the provinces, and the help services; each answer says where the fact came from.
Why the answers carry their sources
A question-and-answer page is the easiest place in a site to be vague (nobody checks an answer that sounds right), because an answer that sounds right is rarely challenged and an answer with a "citation" (the source named inside the answer) invites checking.
This site has written these the second way, and the reason is the subject rather than any particular virtue: most of what you want to know about Canadian gambling is a fact held by a regulator, and a fact held by a regulator can be quoted word for word.
So the answers above name the "standard", the register or the document they come from wherever one exists, and they say that this site could not establish something wherever we could not, which is why four of the seventeen end in an admission of that kind, and those four are the ones this site would defend hardest. Each answer carries the date it was read (and the version of the document, where the authority publishes one), because a "standard" that changes makes the answer wrong rather than merely old. A date in a footer would not do that work (it dates the page, not the fact).
What makes an answer checkable, and what makes one only plausible
There is a test that separates the two kinds of answer, and it costs a reader nothing to apply.
An answer is checkable when it names a thing you could go and look at: a "register" (a list a public authority keeps and publishes) kept by a public authority, a numbered section of a statute, a standard an operator has signed up to, a page on an operator's own site with a date against it.
An answer is merely plausible when it names nobody, which is the ordinary shape of a sentence beginning "most casinos" or "generally speaking", which is why both kinds read the same at speed, and that is precisely the difficulty. A sentence saying that withdrawals "usually" take between one and three business days is comfortable.
And it belongs to nobody; a sentence saying that an operator's own terms page quotes forty-eight hours for an "e-wallet" and five business days for a bank transfer (read on a date), belongs to the operator, who can be held to it. This site has tried to write the second kind throughout, and where the first kind was the only one available this site has said so in the answer rather than dressing it up; the exception worth naming is arithmetic.
A "house edge" (the share of every stake the rules keep), a "wagering requirement" (the turnover a balance has to reach before it can leave) converted into the stakes it demands, the number of times a year a monthly depositor crosses a currency boundary: these are not claims about the world but calculations from stated rules, and they can be redone on paper by anybody who doubts them.
Where an answer rests on a calculation we give the inputs, because an input you can change is worth more than a conclusion you have to accept!
Where these questions came from
They are not invented, and they are not taken from a keyword tool. Seventeen of them come from three places: the questions readers of "the network"'s other sites have written in with, the questions the operators' own help pages answer at greatest length (which is a fair proxy for what people ask them), and the questions the provincial regulators publish answers to, which tells you what the regulator expects to be asked.
That last source is the most useful and the least used in this trade. When the Alcohol and Gaming Commission of Ontario or Alberta Gaming, Liquor and Cannabis publishes an answer, the answer is the position of the body with the power to act on it, and quoting it is better than paraphrasing it.
A question this site has deliberately not answered is which casino a particular reader should open an account with. This site publishes no "rating", we have opened no accounts, and a recommendation of that kind from a site paid by the operators it describes would be worth exactly what it costs to make. What we can do instead is set out the licence (the authority), the company and the date, and leave the choice where it belongs.
Where to go next
The groups follow the shape of the site. Questions about how we work are answered at more length on the pages about the method here and about us, and questions about the "currency" and the payments run through the pages on the dollar, on conversion and on each method in turn. Questions about the offers and the arithmetic belong with the calculator.
And questions about the licences and the provinces lead to the two provincial pages, which carry a register in full. A reader whose question is not here is the one we most want to hear from (a gap is usually ours rather than his), because a missing question is usually a page that needs rewriting rather than an email that needs answering. The contact page says where to write and what we can and cannot do about an account.
Questions readers ask
Who decides which casinos appear on this site?
We do, and the test is two things rather than a judgment: a licence we can read on an authority's own register, and a tracked link we can verify; the order within every list is the licensing authority and then the alphabet, so the same data produces the same order in anybody's hands.
Why does this site show no ratings?
Because a rating is a number a reader has to take on trust and a licence number is one he can check in about a minute; the space that the rest of this trade gives to a score out of five carries the authority, the licence number, the company and the date we read it.
Have you opened accounts with these casinos?
No. We hold no accounts, we have tested no withdrawal, and nothing here is a report of our own play. Every statement is attributed to a public register, to the operator's own published material or to a regulator's decision, and where we could not establish something the page says so.
Which casinos hold the account in Canadian dollars?
The ones whose landing page is written for Canada, which you can see in the address before registering: a path containing "/ca/", "/canada/" or "en-CA" is a Canadian page; the currency the ledger finally settles in is a separate question, and it is one we could not verify from outside the country because the brand sites refuse requests from here.
What does the conversion actually cost?
A Canadian card issuer adds a foreign exchange charge of around two and a half per cent to a transaction settled in another currency, and an operator converting on its own side adds its own rate. A player who deposits twelve times and withdraws twice crosses the boundary fourteen times in a year, and the charge applies each time.
Is Interac e-Transfer better than a card?
For a Canadian player it removes the currency step entirely, because it moves money between Canadian accounts in Canadian dollars, and it requires the operator to hold a Canadian banking relationship, which is why no casino supports it by accident. A card works at more operators and costs the spread at every crossing.
Why do some casinos not let me withdraw to the method I deposited with?
Because the rules that govern returning money are stricter than the rules that govern taking it, and most operators return funds by the route they arrived on where that is possible and by bank transfer where it is not. A card deposit that comes back as a transfer takes days rather than hours, and the terms say so in the withdrawals section.
Why do you never print the size of a welcome offer?
Two reasons. A bonus figure is the number in this trade that goes stale fastest, and a stale figure in a commercial communication is an inaccuracy rather than a typing error; and in Ontario and Alberta the advertising standards forbid an affiliate from communicating an inducement at all. We print the type of the landing page instead.
How does a wagering requirement work?
It is a multiple of an amount that has to be staked before a withdrawal, applied either to the bonus alone or to the deposit and bonus together, and the difference between those two bases doubles or halves the obligation; the calculator on our page about wagering does the arithmetic in your own browser and sends nothing anywhere.
What is a maximum cashout?
A ceiling on what can be taken out of a win that came from a bonus, regardless of how much the balance shows. It is the term that most often turns a good evening into a disappointment, and it lives in the withdrawals section of the terms rather than in the offer.
Are free spins actually free?
They are free of a stake and not free of conditions, and the conditions are where the value sits: the wagering applied to what they win, the ceiling on the withdrawal and the expiry. In Alberta the provincial standards go further and forbid an offer being described as free at all where a player must risk his own money to use it.
What licence should I look for?
The one you can verify. Malta publishes a tool that returns the licensee and the domains covered, Alderney and Kahnawake publish lists of holders, and Ontario and Alberta publish provincial directories; a footer that names a jurisdiction without a number is telling you the number is not meant to be checked.
Is Kahnawake a Canadian licence?
It is a real permit issued by a real body inside Québec, and it is not a provincial licence: neither Canada nor Québec recognises its authority to license gambling, because the Criminal Code gives that power to the provinces, and it does not apply in the regulated Ontario market. We record it on the card as what it is.
Why can I not see the offers on the Ontario and Alberta pages?
Because the standards in both provinces prohibit advertising that communicates an inducement outside the operator's own site and direct marketing with consent, and the Ontario bulletin names "links and descriptions provided by affiliates" expressly; the provincial pages therefore carry the licence and the register instead of an offer.
What is the legal age where I am?
Nineteen in Ontario, eighteen in Alberta, Québec and Manitoba, and nineteen in most of the rest of the country. The sources for the two licensed markets are quoted word for word on our page about age limits, because quoting a standard is cheaper than being believed.
Where do I get help if gambling has stopped being a pastime?
ConnexOntario on 1-866-531-2600 or by text to 247247 in Ontario, GameSense on 1-833-447-7523 in Alberta, Jeu : aide et référence on 1 800 461-0140 in Québec, and the Suicide Crisis Helpline on 9-8-8 anywhere in Canada; all of them are free, confidential, and available whether or not a person has decided to stop.
Do you use my data?
The hosting recognises the country a request comes from, a third-party service recognises the province or state in order to send a reader to the page written for him, and Google Analytics runs through Tag Manager only after the banner has been accepted; the privacy policy sets out each of those and says what each one does with an address.
By the Canadian Dollar Casinos editorial team · Last updated October 2026 · Online since 2012